:root{--bg:#F6F7F9;--fg:#0F172A;--mute:#475569;--line:#E6E8EC;--line2:#EEF0F3;--pri:#3347D4;--pri-d:#2536B8;--soft:#EEF2FF}
*{box-sizing:border-box}
html,body{margin:0;font-family:'Inter',system-ui,sans-serif;background:var(--bg);color:var(--fg);-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font-family:inherit}
button{cursor:pointer}
h1{margin:0;font-size:28px;font-weight:700;letter-spacing:-.02em}
h2{margin:0;font-size:16px;font-weight:600}
h3{margin:0;font-size:14px;font-weight:600}
.sub{margin:4px 0 0;color:var(--mute);font-size:14px}
.muted{color:var(--mute)}
.small{font-size:13px}.xs{font-size:12px}
.b{font-weight:600}

/* layout */
.shell{display:flex;min-height:100vh;width:100%}
.side{flex:0 0 240px;background:#fff;border-right:1px solid var(--line);padding:24px 16px;display:flex;flex-direction:column;gap:28px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:10px;padding:0 8px}
.brand-ic{width:32px;height:32px;border-radius:9px;background:var(--pri);display:flex;align-items:center;justify-content:center}
.brand span{font-weight:700;font-size:16px;letter-spacing:-.01em}
.navl{display:flex;flex-direction:column;gap:4px}
.nav{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:10px;color:var(--mute);font-size:14px;font-weight:500}
.nav:hover{background:#F1F3F6}
.nav.on{background:var(--soft);color:#1E3A8A}
.nav .badge{margin-left:auto;background:var(--pri);color:#fff;border-radius:999px;font-size:11px;font-weight:600;padding:1px 7px}
.me{margin-top:auto;display:flex;flex-direction:column;gap:8px;padding:12px;border-radius:12px;background:var(--bg)}
.me select{height:36px;border:1px solid #D8DCE3;border-radius:9px;background:#fff;font-size:13px;padding:0 8px;width:100%}
.main{flex:999 1 560px;min-width:0;padding:32px 40px;display:flex;flex-direction:column;gap:24px}
.hdr{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px}
.acts{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.grid-k{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}
.split{display:flex;flex-wrap:wrap;gap:24px;align-items:flex-start}
.grow{flex:999 1 600px;min-width:0}
.col{display:flex;flex-direction:column;gap:24px}
.mobile-top{display:none}

/* components */
.card{background:#fff;border:1px solid var(--line);border-radius:16px}
.pad{padding:20px}.pad24{padding:24px}
.stack{display:flex;flex-direction:column;gap:16px}
.stack8{display:flex;flex-direction:column;gap:8px}
.stack12{display:flex;flex-direction:column;gap:12px}
.row-f{display:flex;align-items:center;gap:12px}
.between{display:flex;justify-content:space-between;align-items:center;gap:12px}
.wrap{flex-wrap:wrap}
.kpi{padding:20px;display:flex;flex-direction:column;gap:12px}
.kpi .l{font-size:13px;font-weight:500;color:var(--mute)}
.kpi .v{font-size:30px;font-weight:700;letter-spacing:-.02em;line-height:1}
.chip{display:inline-flex;align-items:center;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:500;white-space:nowrap;align-self:flex-start}
.chip.sm{padding:2px 8px;font-size:11px}
.ok{background:#E3F5E9;color:#14532D}.warn{background:#FEF0C7;color:#7A3E06}.bad{background:#FDE7E7;color:#8A1C1C}.info{background:#E6ECFF;color:#1E3A8A}.mute{background:#ECEEF2;color:#334155}
.av{width:36px;height:36px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex:none}
.av.s32{width:32px;height:32px;font-size:12px}.av.s40{width:40px;height:40px}.av.s56{width:56px;height:56px;font-size:18px}
.av.sq{border-radius:12px;width:44px;height:44px}
.tabs{display:flex;flex-wrap:wrap;gap:4px}
.tab{display:inline-flex;gap:8px;align-items:center;padding:9px 14px;border-radius:10px;font-size:14px;font-weight:500;color:var(--mute);background:none;border:0}
.tab:hover{background:#ECEEF2}
.tab.on{background:var(--fg);color:#fff}
.segs{display:inline-flex;gap:2px;padding:4px;background:#ECEEF2;border-radius:12px}
.seg{display:inline-flex;align-items:center;justify-content:center;height:36px;padding:0 16px;border-radius:9px;font-size:14px;font-weight:500;color:var(--mute);background:none;border:0}
.seg.on{background:#fff;color:var(--fg);box-shadow:0 1px 2px rgba(15,23,42,.12);font-weight:600}
.btn{height:44px;padding:0 18px;border-radius:12px;font-size:14px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid #D8DCE3;background:#fff;color:var(--fg);white-space:nowrap}
.btn:hover{background:var(--bg)}
.btn.p{border:0;background:var(--pri);color:#fff}
.btn.p:hover{background:var(--pri-d)}
.btn.sm{height:36px;padding:0 12px;font-size:13px;border-radius:10px}
.btn.xs{height:32px;padding:0 10px;font-size:12px;border-radius:9px}
.btn.danger{color:#8A1C1C}
.btn:disabled{opacity:.55;cursor:not-allowed}
.icon-btn{width:40px;height:40px;border-radius:10px;border:1px solid #D8DCE3;background:#fff;display:inline-flex;align-items:center;justify-content:center;color:var(--mute)}
.icon-btn:hover{background:var(--bg)}
.search{display:flex;align-items:center;gap:8px;height:44px;padding:0 14px;background:#fff;border:1px solid #E1E4E9;border-radius:12px;min-width:280px;position:relative}
.search input{border:0;outline:0;flex:1;font:inherit;font-size:14px;background:transparent;color:var(--fg);min-width:0}
.search.gray{background:var(--bg);border-color:transparent}
.dd{position:absolute;top:48px;left:0;right:0;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 30px rgba(15,23,42,.12);z-index:30;overflow:hidden}
.dd a{display:flex;flex-direction:column;padding:10px 14px;border-top:1px solid var(--line2);font-size:14px}
.dd a:first-child{border-top:0}
.dd a:hover{background:var(--soft)}
.fld{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:#334155}
.fld input,.fld select,.fld textarea{height:44px;padding:0 12px;border:1px solid #D8DCE3;border-radius:10px;font:inherit;font-size:14px;color:var(--fg);background:#fff;outline-color:var(--pri);width:100%}
.fld textarea{height:auto;min-height:90px;padding:10px 12px;resize:vertical}
.g2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.g3{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}

/* tables */
.tbl-wrap{overflow-x:auto}
.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th{background:#FAFBFC;font-size:12px;font-weight:600;color:var(--mute);text-transform:uppercase;letter-spacing:.04em;text-align:left;padding:10px 16px;border-top:1px solid var(--line2);white-space:nowrap}
.tbl td{padding:12px 16px;border-top:1px solid var(--line2);vertical-align:middle}
.tbl tr.click{cursor:pointer}
.tbl tr.click:hover td{background:#FAFBFC}
.tbl tr.sel td{background:var(--soft)}
.tbl .num{text-align:right;white-space:nowrap}
.tbl .nw{white-space:nowrap}
.cli{display:flex;align-items:center;gap:10px;font-weight:600}
.empty{padding:40px 20px;text-align:center;color:var(--mute);font-size:14px}

/* CRM */
.kanban{display:flex;gap:16px;align-items:flex-start;min-width:max-content}
.kcol{width:288px;flex:none;background:#EEF0F4;border-radius:16px;padding:12px;display:flex;flex-direction:column;gap:12px;min-height:120px}
.kcol.over{outline:2px dashed var(--pri);outline-offset:-4px}
.deal{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;display:flex;flex-direction:column;gap:10px;cursor:grab}
.deal:hover{border-color:#B8C2F2}
.deal .val{font-size:18px;font-weight:700;letter-spacing:-.01em}
.deal .ft{display:flex;align-items:center;justify-content:space-between;padding-top:10px;border-top:1px solid var(--line2);gap:6px}

/* WhatsApp */
.wa{display:flex;flex-wrap:wrap;background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden;height:calc(100vh - 150px);min-height:600px}
.wa-list{flex:0 0 320px;border-right:1px solid var(--line2);display:flex;flex-direction:column;min-height:0}
.wa-list .items{overflow:auto;flex:1}
.conv{display:flex;gap:12px;padding:14px 16px;border-top:1px solid var(--line2);cursor:pointer}
.conv:hover{background:#FAFBFC}
.conv.on{background:var(--soft)}
.conv .unread{background:#16A34A;color:#fff;border-radius:999px;font-size:11px;font-weight:600;padding:1px 7px}
.fl{display:inline-flex;height:32px;align-items:center;padding:0 12px;border-radius:999px;font-size:13px;font-weight:500;color:var(--mute);background:#F1F3F6;border:0}
.fl.on{background:var(--fg);color:#fff}
.wa-chat{flex:999 1 420px;min-width:0;display:flex;flex-direction:column;background:#FAFBFC;min-height:0}
.wa-head{display:flex;align-items:center;gap:12px;padding:14px 20px;background:#fff;border-bottom:1px solid var(--line2)}
.wa-msgs{flex:1;padding:24px 20px;display:flex;flex-direction:column;gap:12px;overflow:auto}
.bubble{max-width:72%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;display:flex;flex-direction:column;gap:4px;white-space:pre-wrap;word-wrap:break-word}
.bubble small{font-size:11px;color:var(--mute)}
.bubble.in{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}
.bubble.out{align-self:flex-end;background:#E6ECFF;border-bottom-right-radius:4px}
.bubble.fail{background:#FDE7E7}
.day{align-self:center;font-size:12px;font-weight:500;color:var(--mute);background:#ECEEF2;padding:4px 12px;border-radius:999px}
.wa-comp{padding:14px 20px 20px;background:#fff;border-top:1px solid var(--line2);display:flex;flex-direction:column;gap:12px}
.wa-comp textarea{flex:1;min-height:48px;max-height:160px;padding:13px 16px;background:var(--bg);border:0;border-radius:12px;outline:0;font:inherit;font-size:14px;resize:none}
.quick{height:36px;padding:0 14px;border-radius:999px;border:1px solid #D8DCE3;background:#fff;font-size:13px;font-weight:500;color:var(--fg)}
.quick:hover{background:var(--bg)}
.wa-ctx{flex:0 0 300px;border-left:1px solid var(--line2);padding:20px;display:flex;flex-direction:column;gap:20px;overflow:auto}
.mini{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:12px;border:1px solid var(--line2);border-radius:12px}

/* Sinistros */
.dot{width:28px;height:28px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;flex:none}
.dot.done{background:var(--pri);color:#fff}
.dot.cur{background:#fff;border:2px solid var(--pri);color:var(--pri)}
.dot.todo{background:#ECEEF2;color:var(--mute)}
.steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:14px}
.steps li{display:flex;align-items:center;gap:12px}
.steps button{all:unset;cursor:pointer;display:flex;align-items:center;gap:12px;flex:1}

/* Multicálculo */
.res{background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px;display:flex;flex-direction:column;gap:16px}
.res.best{border:2px solid var(--pri);padding:19px}
.res .pr{font-size:28px;font-weight:700;letter-spacing:-.02em}
.res input{height:36px;border:1px solid #D8DCE3;border-radius:9px;padding:0 10px;font:inherit;font-size:14px;width:100%}

/* Relatórios */
.bars{display:flex;align-items:flex-end;gap:10px;height:260px}
.bar{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:8px;height:100%;min-width:0}
.bar .bv{font-size:12px;font-weight:600;white-space:nowrap}
.bar .bb{width:100%;max-width:56px;border-radius:8px 8px 0 0;background:#7F90E8;min-height:2px}
.bar.cur .bb{background:var(--pri)}
.bar .bl{font-size:12px;color:var(--mute);white-space:nowrap}
.hb{display:flex;flex-direction:column;gap:6px}
.hb .track{height:8px;border-radius:999px;background:#ECEEF2}
.hb .fill{height:8px;border-radius:999px;background:var(--pri)}

/* modal + toast */
.ov{position:fixed;inset:0;background:rgba(15,23,42,.45);display:flex;align-items:flex-start;justify-content:center;padding:6vh 16px;z-index:50;overflow:auto}
.modal{background:#fff;border-radius:18px;width:100%;max-width:560px;padding:24px;display:flex;flex-direction:column;gap:18px;box-shadow:0 20px 60px rgba(15,23,42,.25)}
.modal.wide{max-width:900px}
.modal.pdf{max-width:1000px;height:86vh}
.modal.pdf iframe{flex:1;border:0;border-radius:10px;background:#f1f1f1}
.toasts{position:fixed;right:20px;bottom:20px;display:flex;flex-direction:column;gap:8px;z-index:60}
.toast{background:var(--fg);color:#fff;padding:12px 16px;border-radius:12px;font-size:14px;box-shadow:0 8px 24px rgba(15,23,42,.25);max-width:380px}
.toast.err{background:#8A1C1C}
.spin{width:18px;height:18px;border:2px solid #CBD2E0;border-top-color:var(--pri);border-radius:50%;animation:sp 0.8s linear infinite;display:inline-block}
@keyframes sp{to{transform:rotate(360deg)}}
.loading{padding:60px;display:flex;justify-content:center}
.pager{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;border-top:1px solid var(--line2);font-size:13px;color:var(--mute)}
.note{font-size:13px;color:var(--mute);background:var(--bg);border-radius:10px;padding:10px 12px;line-height:1.5}
code.cp{font-size:12px;background:var(--bg);border:1px solid var(--line);padding:8px 10px;border-radius:8px;display:block;word-break:break-all}
.chk{display:flex;align-items:center;gap:10px;font-size:14px;min-height:28px}
.chk input{width:18px;height:18px;accent-color:var(--pri)}

@media (max-width:900px){
  .side{display:none}
  .side.open{display:flex;position:fixed;inset:0 auto 0 0;z-index:40;box-shadow:0 0 40px rgba(0,0,0,.2)}
  .mobile-top{display:flex;align-items:center;gap:12px;padding:12px 16px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
  .shell{flex-direction:column}
  .main{padding:20px 16px}
  .search{min-width:0;flex:1}
  .wa{height:auto}
  .wa-list,.wa-ctx{flex:1 1 100%}
  .wa-list .items{max-height:320px}
  .g3{grid-template-columns:1fr}
}
@media print{
  .side,.mobile-top,.noprint,.acts,.tabs{display:none!important}
  .main{padding:0}
  body{background:#fff}
  .card{break-inside:avoid}
}